2012/05/22

Uso de twitter en España 2012 (adigital)

adigital, Asociación Española de la Economía Digital, ha publicado, recientemente, el 'Estudio del Uso de Twitter en España' y que podéis localizar en www.slideshare.net/adigitalorg/adigital-estudio-usotwitterenespaa2012def

Entre las principales conclusiones del estudio, la asociación destaca que:

  • El 70% de los entrevistados asegura que se conecta a través de su smartphone.
  • Los internautas encuestados se decantan por un uso profesional de la red de microblogging en el 61% de los casos, mientras que el 19% afirman utilizarlo con fines personales.
  • El 63,4% de los encuestados reconoce que utiliza Twitter como canal para recomendar productos o servicios, mientras que un 61,9% afirma que también lo hace para compartir quejas.
  • El 90% de ciudadanos objeto de análisis declara que sigue a alguna empresa en Twitter y un 68% manifiesta que le gusta encontrar en la red a las empresas en las que confía.

Introducción al Cloud Computing (4 mensajes clave)

Intervención, esta mañana, en un evento de FAGEM, en Mataró, sobre Cloud Computing.

Y en mi caso, mi colaboración se basó en la introducción de qué es Cloud Computing.

Comparto el material utilizado en la presentación

Y como resumen de dicha intervención, 4 mensajes clave:

- Cloud Computing es una nueva manera de consumir la informática

- Para la mayoría de las empresas, cloud computing es SaaS (Software as a Service)

- Cloud Computing aporta importantes beneficios a las empresas

- La principal barrera de uso y adopión del cloud computing es cultural

Y finalmente, aprovecho para compartir un artículo publicado en la revista Novatica, de ATI, hace pocas semanas sobre ‘Cloud Computing y el desarrollo de aplicaciones con Windows Azure’ y que tuve ocasión de coordinar.

Y tambien os incluyo un conjunto de vídeos sobre qué es cloud computing.

2012/05/17

Smart Communications … during telephone / video conferences

Following the recomendations I published in previous posts about smart communications (with emails and on the telephone ) in this one I will cover some rules to apply during telephone and video conferences.

Telephone and video conferences are a very important tools to facilitate virtual communications and hold virtual meetings.

So:

  • Are you organizing the conference? Then familiarize yourself with the technical aspects beforehand. This way you have one less stress factor during the meeting.
  • Related documents should be distributed in advance. Ideally, you have a participant at the other location with whom you can go through possibles critical or difficult points in advance.
  • Even if the agenda is tight, give everyone the opportunity at the beginning to acquaint themselves with each other. Personal contact is an important basis for future positive teamwork.
  • The conference should be conducted in English it the participants are multinational. Avoid side conversations in your mother tongue. This is even more irritating than during a normal meeting and, moreover, impolite.
  • Make sure that only one person speaks at a time. Conciously speak loud and clear, avoing background noises.
  • Minutes should be distributed within three working days (maximum), answering the quetions “Who is to do what and when?”

Smart communications … on the telephone

In a previous post in this blog (Smart communications … with emails), I shared with you a set of ‘good practices’ proposal to improve communications wiht the email.

As I said, email is one of the most used tools in communication processes in companies and projects. And of course, the other is telephone.

In this second post, I want to cover the use of telephone in these processes:

  • Say at the beginning what the call is about and which points you want to address. Give notice of longer phone calls.
  • Prepare important documents. If they could be of use, send them in advance to your counterparts. What objections or questions could the person have?
  • Verbaly summarize the outcome and measures at the end of the phone call. Briefly record the details in writing.
  • Turn on your answerphone when absent from your desk for a longer period. If you have a business cellular phone enter the number in the ‘notes’ address book.
  • When making overseas calls pay attention to the time zone where your counterpart is located. Think beforehand about the English terminoloy you may need.
  • Should you have problems getting in contact with someone abroad by telephone? Try reaching a third person! Call a different person you know at the same place.